Eliza Cosmetics Company Limited (“Company”, “We”, “Us” or “Our”) recognizes the importance of protecting your personal data in order to receive our products and services. We understand that you care how your information is collected, used, disclosed and sent or received. Your information will allow us to provide products and services that suit your specific needs. We appreciate your trust to let us carefully handle your personal data while giving you the very best customer service.
1. What kind of personal information do we collect?
We may collect or obtain the following types of information, which may include your personal data directly or indirectly from you or other sources. The specific type of personal data collected will depend on the context of your communication and relationship with us, including the service or products you need from us.
1.1 Personal Data, such as title, name, full name, gender, age, occupation, nationality, country of residence, date of birth, information on government issued cards (such as identification card number, Social Security number, passport number, tax identification number, driver’s license details or similar identifiers, etc.), signatures, voice, voice records, photograph, facial features for recognition, CCTV records, any other personal details provided to us;
1.2 Contact Details, such as postal address, delivery details, billing address, telephone number, fax number, email address, LIND ID, Facebook account, Facebook ID, Google ID, Twitter ID, and other ID from social networking sites, your contact person’s contact details such as telephone number, contact details on any correspondence (such as written communication with you) and other contact information you provide to us.
1.3 Transaction Details, such as details on payments to and from you, payment date and / or time, paid amount, details of the refund, refund amount, date and location of purchase, purchase or order number, appointment date for service, address/date and time for pick-up or delivery, acknowledgement of receipt, recipient signature, warranty details, complaints and claims, booking details, transaction, transaction history, location, transaction status, past sales transaction, status, transaction status, purchasing behavior, and any other details of products and services you have purchased.
1.4 Technical Details, such as internet protocol (IP) address, cookie, media access control (MAC) address, web beacon, log, device ID, device model and type of network equipment details, access details, single sign-on access (SSO), login log, duration and location accessed, time spent on the page, login data, search history, browsing details, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on devise used to access the platform, and any other technical details from the use on the platforms and systems;
1.5 Profile Details, such as your username and password, profile details and pictures, purchases, historical orders, past orders, purchase history, products purchased, product quantity, purchase order via website, order ID, financial records, PIN, your interests, preferences, feedback and survey responses, satisfaction survey, social media engagement, participation details, your use of discount codes and promotions, customer order description, customer service and any other profile details;
1.6 Usage Details, such as information on how you browse or use our websites, platform, application products and services, products in customer’s cart, wish list record, remind me flash sale records, follow-shop records, and timestamp of last click and Q&A records, and any other usage details.
2. Data collection, Use or Disclose Your Personal Data
2.1 Objectives that require your consent
Marketing and Communications: We collect, use and disclose your personal data to provide privileges, offers, updates, sales, special offers, promotions, advertisements, notices, news, information and marketing and communications about our products and services.
2.2 To provide products and services to you
To enter into a contract and manage the contractual relationship between us and you; to support and perform other activities related to services or products; to complete and manage bookings and to carry out financial transaction and services related to the payments including transaction checks, verification, and cancellation; to process your orders, delivery, and collections and returns; refund and exchange of products or services; to provide updates pm the delivery of the products, and to perform warehouse internal activities, including receiving, packing and labeling the packages; to verify warranty period; to provide after sales services.
2.3 Registration and identity verification
To register, verify, confirm, identify and / or certify you or your identity
2.4 To improve business operations Better products and services
To evaluate, develop, manage and improve, research and develop the services and products for you and all of our customers.
2.5 Functioning of the Websites, Mobile Applications and Platforms
To administer, operate, track, monitor and manage websites and platforms to facilitate and ensure that websites and platforms work properly, efficiently, and securely; to facilitate your experience on the websites and platforms; improve layout, and content of the websites and platforms.
2.6 Protecting our interests
To protect the stability and business confidence of the company; to exercise our rights or protect our interests where it is necessary and legally possible, such as detecting, preventing and responding to fraud claims, intellectual property infringement claims, or non-compliance with the law; to manage and prevent damage to our assets and properties; to secure the compliance of our terms and conditions; to detect and prevent misconduct within the organization, including the use of surveillance cameras (CCTV), to monitor and report criminal offenses, and to protect the stability and business confidence of the business of the company.
3. How long do will keep your personal data?
We will retain your personal data for a reasonable period of time to achieve the objectives for which we received the personal data, and to comply with legal obligations and regulations. However, we may keep your personal data longer if necessary in accordance with applicable law.
4. Security of Your Personal Data
The company is aware of the importance of the security of your personal data. Therefore, the company endeavors to protect your information by establishing security measures of your personal data appropriately and in accordance with the confidentiality safeguard of personal data, to prevent loss, access to, destruction, use, alteration, or disclosure without unlawful rights. The company will check the method of collecting, storing and processing of your personal data, including physical safety measure, follow the information technology security policies and guidelines of the Company.
Most internet browsers allow you to decide whether or not to accept cookies. If you reject, remove or block tracking by cookies, it may affect your using experience. If without cookies your ability to use the features or parts of the website may be limited.
In addition, some third parties may issue cookies through our website in order to provide advertisements relevant to your interests based on your browsing activities. These third parties may collect your browsing history or other information to determine how you accessed the website, and the pages you visited after leaving our website. The information collected through these automated intermediaries may be related to the personal data you previously provided on our website.
6. Rights of personal data owners
Subject to applicable laws and exceptions thereof, you may have the following rights to:
1) Access: You may have the right to request access or request a copy of personal data that we collect, use or disclose to you. For your privacy and security, we may ask you to verify your identity before providing the information you request.
2) Rectification: You may have the right to request to rectify personal data that we have collected, use or disclose about you correctly, up to date, complete and without causing misunderstandings.
3) Data transfer: You may have the right to request the personal data we have about you in an organized and readable in an electronic format, and to send or transfer such data to another personal data controller, where this is(a) personal data that you have provided to us and (b) in case we have your consent to collect, use or disclose or to fulfill the contract we have with you.
4) Withdrawal of consent: For the purpose you have consented us to collect, use or disclose your personal data, you have the right to withdraw your consent at any time.
5) Deletion or destruction of data: You may have the right to ask us to proceed with the deletion or destruction, or to make your personal data we collect, use or reveal to be unidentified person. Except such information is kept to comply with legal obligation or establish of legal claims for the use or protection of legal claims.
7. Contact details of us
- Eliza Cosmetics Co., Ltd.
- Tel. 02 2871 343, 093 628 8810, open daily from 09.00 a.m. – 07.00 p.m.
- E-mail: email@example.com Line @elizafacialspa